Privacy Policy


Your privacy is one of our fundamental commitments to IHAIR MOD SRL (together called "IHAIR" or "us").


We therefore strive to process your personal data in accordance with the principles set out in the data protection legislation applicable in Romania, including Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of of these data and repealing Directive 95/46 / EC ("GDPR"). Personal data is any information relating to an identified or identifiable individual and an identifiable person is that person who can be identified directly or indirectly, in particular by reference to an identification number or to one or more physical, psychological, mental, economic, cultural or social identity.


This privacy policy concerns the personal data of our customers, business partners, other people who contact us and who visit us and their representatives, potential employees, and apply to data collected through our www.SHOP.IHAIR.ro website in respect of all other personal data collected by e-mail or other off-line contacts.


 


If you buy from us, we collect:


· Name and contact details. Surname, first name, e-mail address, postal address, billing address, phone number, and bank billing details


· Demographic data. Information about sex, date of birth, country and preferred language.


· Data that occur during the life of the contract - the products purchased, the customer's segment, the volume of services rendered


If you subscribe to our marketing messages, we collect:


· Name and contact details - email and first name.


· Demographic data - country, sex information.


In addition, we process the following personal data:


· Details of the messages between IHAIR MOD and the client


· Recordings of cameras in IHAIR MOD stores and stores


· Records of behavior on webpages managed by IHAIR MOD


 The privacy policy describes

· The purposes for which we collect and use your personal data;

· - Reasons for processing for such purposes;

· The categories of personal data that we collect and process;

· The processing time of these data;

Your rights as individuals and how you can exercise them;

· Who can disclose personal information

OBJECTIVES, GROUNDS FOR PROCESSING AND PERSONAL DATA CATEGORIES

In the context of your interaction as a natural person with TOPLINE, we can tell you the data processing activities we perform for:

1. Providing the goods and services requested by you.

2. Confirm the services you have ordered and provide additional information about them.

3. For bidding, contracting, billing.

4. To comply with applicable laws.

5. For activities specific to the Human Resources department, if you are interested in being part of our team.

6. To inform you about promotional offers, news about the services in our company portfolio or to invite you to the free seminars organized.

7. In order to prevent fraud and to ensure the security of the website and the information and spaces in which IHAIR operates,

8. For organizing events and professional training

9. In relations with our suppliers

10. In relations with our legal, tax, accounting, marketing consultants

We therefore use your personal data in the following cases:

IF YOU ARE CLIENT OR POTENTIAL CLIENT OF IHAIR:

1.1. Providing services for deliveries of goods, services, events, professional training, marketing, automated profiling in order to determine the profiles of our clients.

We use your personal data relevant to the preparation and delivery of the requested services from us. For example, in order to provide goods and services, to prepare the necessary materials for marketing services, loyalty programs, bonuses or other facilities, data reporting to our suppliers, providing newsletters, we may rely on personal data relevant to your case. We rely in this case on the execution of our agreement as a reason for processing.

Your data will also be used in the relationship with courier companies that will bring the goods ordered to your door. Data transmitted to them will be strictly limited to the service provided.

The data categories processed in the context of our relationship with you are your name, email address, telephone, fax, and other personal data you can provide us directly with.

1.2. Communicating with you

We use the contact information to communicate with you about your requests and any other relevant business issues. We also rely, in this case, on the execution of our agreement as a reason for processing.

1.3 Data processing as a legal obligation

We may take some of your data in the context of the supply of goods and services based on legal obligations or obligations imposed by the law, such as drafting invoices, statements to authorities, patrimony protection, etc. In this case, the reasons for the processing are the legal obligation.

1.4 Sending the newsletter

We can also use your contact information to provide you electronically or in paper form with offers, information, news about our products and services, but only if you have subscribed and therefore you have gave express consent to such processing. You can withdraw your consent at any time by expressing the option of not receiving this information in the future by clicking "Unsubscribe" when you receive the email or write to info@ihair.ro. You can choose how to receive these information by SMS, mail or post / courier.

The data categories processed in the context of our relationship with you are your name, email address, telephone, fax, and other personal data you can provide us directly with.

If you are a representative or contact person of a client or potential client of IHAIR.

2.1. Providing goods and services in the IHAIR portfolio.

We use your relevant personal data to prepare and deliver the goods and services requested from us. For example, we may use personal information to make invoices, send goods by courier, organize events or training programs, and we may rely on your personal data in preparing these services. We rely on the legitimate interest in providing our services according to our field of business and managing the relationship with our customers and suppliers.

The data categories processed in the context of our relationship with you are your name, email address, telephone, fax, and other personal data you can provide us directly with.

2.2. Communicating with you

We use the contact information to communicate with you about your requests and any other relevant business issues. We also rely, in this case, on the legitimate interest in supplying our goods and services according to our field of activity.

If you are a participant in professional training events or programs, we use your personal data for diploma processing, marketing, professional dossier preparation. We base our processing on the conclusion and execution of your agreement to participate in these events or training programs.

The data categories processed in the context of our relationship with you are your name, email address, telephone, fax, and other personal data you can provide us directly with.

If you are a job seeker / trainee:

We use the personal data contained in the CVs we receive to assess the qualifications of applicants for a position within IHAIR, including our internship program. We base our processing on the conclusion and execution of the agreement.

The data categories processed in the context of our relationship with you are your name, email address, telephone, fax, and other personal data you can provide us directly with.

If you are a visitor to our stores, our offices, our warehouses:

We use your personal data to ensure the security of our premises, property, and staff. In this case, our data processing is based on the legitimate interest of IHAIR, namely the protection of these premises, both active and personal.

The categories of data processed in this context are your name and other personal data that you can provide us directly.

If you are a user of our website:

We use the personal data we collect from you when you visit our website, www.shop.ihair.ro, www.ihair.ro, to monitor traffic and improve the content of the site. We rely on this data processing activity on our legitimate interest in ensuring the proper functioning of our website and its improvement.

The data categories processed in this context are the time and date of access to the Internet site and the IP address from which our website was accessed.

For all of the above categories of people, we can also process your data in the context of structural changes or similar transactions involving any IHAIR entity. In this case, the reasons for the processing may be the legal obligation (if IHAIR is legally obliged to disclose certain personal data to public authorities), the execution of the IHAIR contract in the context of such transaction (if you are a party to such an agreement) or the legitimate interest of IHAIR to perform the transaction in the most efficient way (in the remaining cases).

3. To whom and why we pass on personal data

Privacy of personal data is one of the most important issues for us. We do not send this data to third parties unless necessary, and only the data required to comply with legal or contractual requirements.

IHAIR may provide personal data to couriers, vendors, other clients, authorities, lawyers, accountants, persons providing technical support of any kind. Your data may be transmitted internationally, but under security conditions, so that they are protected against any unauthorized fraud or use.

4. How do we protect this data?

Personal data is processed safely. IHAIR has taken appropriate technical and organizational measures on data security, against unauthorized processing or alteration, against loss or destruction, and against unauthorized disclosure and unauthorized access to personal data transmitted, stored or processed. IHAIR ensures the integrity, availability, confidentiality and authenticity of personal data.

IHAIR uses advanced security methods and technologies along with employee policies and workflows to protect the processing of personal data in accordance with applicable law.

IHAIR makes every reasonable and commercially reasonable effort to protect our personal data, analyze new technologies in the industry, and then, if necessary, apply them to upgrade our security systems.

We have also implemented the appropriate technical and organizational measures to ensure that only the personal data required for the specified purposes are processed. The principle of implied data protection will also be followed during the development of new products or services.

However, despite the efforts made to store the information collected in a secure operating environment that is not available to the public, we can not guarantee the absolute security of this information during transmission or storage in our systems. In the event of a security breach that compromises your privacy or personal information, we undertake to inform you of these things either through this website or through other methods we have (email, phone calls).

5. What are the rights you have

Access, Information, Correction and Objection

You may contact us and we will inform you of the personal information we have collected and processed about you and about the purposes for which this data is used.

You may correct any incorrect, incomplete, obsolete or unnecessary personal information stored in connection with you.

You may dispute certain uses of personal information, including direct marketing, if such data is processed for purposes other than those required to perform our services or to comply with a legal obligation. You may also contest any further processing of personal information upon prior consent. If you oppose further processing of personal information, this may lead to fewer opportunities to use our services.

Deletion and the right to restrict processing

You can also ask us to delete your personal information from our systems. We will comply with this request if we do not have a legitimate reason not to delete the data. After deleting the data, we may not be able to immediately delete all the residual copies from all of our systems. These copies will be removed as soon as possible.

You may require us to restrict the processing of certain personal information, but this may lead to fewer opportunities to benefit from our services.

The right to portability

You may receive personal information provided by you in a structured and commonly used format.

In conclusion, your rights are:

The right of access implies the possibility to obtain confirmation from IHAIR if your personal data is processed by IHAIR or not and, if applicable, you are entitled to request access to such data as well as additional information such as: the purpose of the processing, the categories of recipients to whom personal data is disclosed and the period for storage. In situations where you may need to exercise the right of access, please contact IHAIR and request confirmation by e-mail at